FAQ + Shop Policies

Why hasn't my package shipped/ticket been fulfilled yet?

Unfortunately my wait time is normally a few weeks right now. I am only one person and I work full time on top of my shop-so orders take me quite a while to get through. I am so appreciative of the huge support I have received from TikTok, but I am a bit backed up because of it! Please allow up to 4 weeks for your order to ship. Often it is much quicker than this, but I would rather underpromise and overdeliver! THANK YOU FOR YOUR PATIENCE <3

Where is my package?

If you selected a shipping option without a tracking number, I cannot tell you where your package is. I am not responsible for lost packages, but I am happy to do whatever I can to help you track it down!

Are your tattoos free?

Yes my tattoos are free to use. If you would like a still image however, you will need to purchase a ticket through my shop.

Can I tip you for using your art?

Sure! If you would like to send a tip, feel free to order some tattoo tickets and just message me saying its a tip. I really appreciate it!! (:

SHOP POLICIES

No refunds/returns. If you select untracked shipping, I am not responsible for lost packages. If there is any issue with your order or have any questions, please contact me through my email juliaroblin.art@gmail.com and we can work something out.

I do not respond to instagram or TikTok dms.